Privacy Policy
Effective Date: August 13, 2026
ClariMed Billing (“ClariMed Billing,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you visit our website, https\://clarimedbilling.com/, contact us, request information, schedule an appointment, subscribe to our newsletter, or otherwise interact with our services.
Our website provides medical and dental billing-related services, including medical billing, medical coding, revenue cycle management, credentialing and enrollment, accounts receivable management, payment posting, verification of benefits, and related administrative support for healthcare providers.
By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.
1. information we collect
Depending on how you interact with ClariMed Billing, we may collect the following categories of information:
Personal Information
We may collect information that you voluntarily provide to us, including:
- Full name
- Phone number
- Email address
- Company, practice, or organization name
- Mailing or business address
- Information provided through our contact forms
- Information included in inquiries, consultation requests, or other communications
- Any other information you voluntarily provide to us
Business and Service Information
If you are a healthcare provider, practice, business representative, or potential client, we may collect information relating to your practice, billing requirements, services requested, payer or credentialing needs, and other information necessary to provide or evaluate our services.
Communications Information
When you communicate with us by email, telephone, contact forms, or other available methods, we may retain information about your communication, including the content of your inquiry and our response.
Website and Technical Information
When you visit our website, certain technical information may be collected automatically, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Date and time of website visits
- Referring website or source
- General website usage and interaction information
This information may be collected through cookies, analytics tools, server logs, or similar technologies.
2. How we use your information
We may use the information we collect for purposes including:
- Responding to questions, inquiries, and requests
- Providing information about our medical and dental billing services
- Scheduling consultations or appointments
- Communicating with current and prospective clients
- Providing, managing, and improving our services
- Processing and managing business relationships
- Supporting medical billing, coding, revenue cycle management, credentialing, accounts receivable, payment posting, and related services
- Sending newsletters, updates, or other communications when you have requested or consented to receive them
- Maintaining website functionality and security
- Understanding website usage and improving our website
- Detecting, preventing, and addressing fraud, security issues, or unauthorized activity
- Complying with applicable laws, regulations, legal processes, and contractual obligations
We may also use information for other purposes that are disclosed to you at the time the information is collected or as otherwise permitted by applicable law.
3. Health and healthcare information
Because ClariMed Billing provides services related to medical and dental billing, certain information provided to us may relate to healthcare services, patients, providers, insurance, claims, billing, or other healthcare-related matters.
We take appropriate measures to protect information entrusted to us and handle information in accordance with applicable legal, contractual, and regulatory requirements.
Where ClariMed Billing acts as a service provider or business associate to a healthcare organization, the handling of protected health information may also be governed by applicable agreements and legal requirements, including the Health Insurance Portability and Accountability Act (“HIPAA”) where applicable.
Please do not submit sensitive patient information through a general website contact form unless specifically requested or instructed by ClariMed Billing through an appropriate secure channel.
4.Cookies and tracking technologies
Our website may use cookies and similar technologies to improve website functionality, understand how visitors use our website, remember preferences, and support website analytics.
Cookies may collect information such as browser type, pages visited, session information, and other technical information.
You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality or availability of some website features.
5.Newsletter and marketing communications
If you subscribe to our newsletter or otherwise provide your contact information for marketing communications, we may use your email address to send you company updates, educational information, service-related information, news, or other communications.
You may unsubscribe from marketing or newsletter communications at any time by using the unsubscribe option included in the applicable communication or by contacting us directly.
We will not continue sending promotional communications after receiving a valid unsubscribe request, except for communications that are necessary for an existing business relationship or otherwise permitted by applicable law.
6.SMS and text messages
If ClariMed Billing offers SMS or text-message communications and you voluntarily provide your mobile number and expressly opt in to receive such communications, we may use your phone number to send service-related, informational, appointment-related, or other permitted communications.
Message frequency may vary. Message and data rates may apply depending on your mobile carrier and plan.
You may opt out of SMS communications at any time by replying “STOP” to a message where that functionality is available. You may request assistance by replying “HELP” where supported or by contacting us using the information provided below.
Your consent to receive SMS messages is not a condition of purchasing services.
7. How we share your information
We do not sell or rent your personal information.
We may disclose information when reasonably necessary for legitimate business, service, legal, or operational purposes, including to:
- Service providers that help us operate our website and business
- Website hosting, security, analytics, communication, scheduling, and technology providers
- Professional advisors, consultants, accountants, attorneys, or similar service providers
- Healthcare organizations, providers, payers, or other parties when necessary to provide contracted services
- Government authorities, regulators, courts, or law-enforcement agencies when required or permitted by law
- Third parties involved in a business transaction, such as a merger, acquisition, financing, reorganization, or sale of assets
Third-party service providers may access information only to the extent reasonably necessary to perform services on our behalf and are expected to maintain appropriate confidentiality and security safeguards.
8.Data security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, alteration, disclosure, or destruction.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.
9.Data retention
We retain personal information for only as long as reasonably necessary to:
- Provide our services
- Maintain business and client relationships
- Fulfill the purposes described in this Privacy Policy
- Comply with applicable legal, regulatory, contractual, accounting, or reporting requirements
- Resolve disputes and enforce agreements
- Maintain appropriate business records
When information is no longer required, we may securely delete, destroy, or anonymize it in accordance with applicable requirements.
10.Third-party websites and services
Our website may contain links to third-party websites, platforms, or services.
These third-party websites operate independently from ClariMed Billing and may have their own privacy policies and terms. We are not responsible for the privacy practices, security, or content of third-party websites.
We encourage you to review the privacy policies of third-party websites before providing them with personal information.
11.Your privacy rights and choices
Depending on your location and applicable law, you may have certain rights regarding your personal information, which may include:
- Access: Request information about the personal information we maintain about you.
- Correction: Request correction of inaccurate or incomplete personal information.
- Deletion: Request deletion of personal information, subject to applicable legal, contractual, or regulatory requirements.
- Opt-Out: Opt out of certain marketing or promotional communications.
- Restriction: Request restrictions on certain processing activities where applicable.
- Information: Request information about how your personal information is collected and used.
To exercise applicable privacy rights, please contact us using the contact information below. We may need to verify your identity before processing certain requests.
Some requests may be subject to limitations or exceptions under applicable law.
12.Children’s privacy
Our website and services are intended primarily for healthcare providers, practices, businesses, and adults.
We do not knowingly collect personal information from children under the age of 13 through our website. If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take reasonable steps to address the situation.
13.California and other state privacy rights
Depending on where you live, you may have additional privacy rights under applicable state privacy laws.
If a state privacy law applies to your information, ClariMed Billing will handle applicable requests in accordance with the requirements of that law.
If you have questions about your privacy rights or believe you have a request that should be addressed under applicable state privacy legislation, please contact us using the information below.
14.Changes to this privacy policy
We may update or modify this Privacy Policy from time to time to reflect changes in our business practices, technology, services, or applicable laws and regulations.
When changes are made, we will update the Effective Date at the beginning of this Privacy Policy. We encourage you to periodically review this page for the latest information regarding our privacy practices.
Your continued use of our website after an updated Privacy Policy becomes effective constitutes your acknowledgment of the updated policy to the extent permitted by applicable law.
15. Contact us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
ClariMed Billing
Phone: (623) 302-1315
Email: info@clarimedbilling.com
Address: 16424 W McKinley Street, Goodyear, AZ 85338
Website: www.clarimedbilling.com